For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations.
Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others.
We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society.
Role purpose
As a Store Manager, you embody our desire to engage, listen and guide customers to products that are relevant to them. Through passionate and focused leadership, you will motivate and develop your team to create memorable, inclusive customer experiences that drive overall store performance.
Working full-time on-site, including some weekend working, you will be responsible for budgeting, store-specific marketing, and building the store's client base, as well as choreographing the daily activities of a team of Retail Consultants. The successful candidate will be a skilled professional, able to grace this role with diligence, passion, and an unwavering commitment to excellence.
What we are looking for Management experience within customer service environmentProven track record of effective selling skills and ability to drive commercial outcomesAbility to consistently introduce Aesop products to clients through hand demonstrationsHistory of successfully leading and coaching a team, creating an inclusive and psychologically safe work environmentDemonstrated ability to utilise empathy to manage interpersonal relationshipsOpen mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives.Strong communication, problem-solving, commercial acumen and merchandising skillsWorking knowledge of skin care and skin care industry (advantageous)Knowledge of hair care, body care, fragrance and home categories (advantageous)Computer literacy encompassing strong familiarity with Microsoft Office suiteSuccessful applicants will be available for a 40-hour work week, including weekends. Candidates must have flexibility to work a retail schedule including evenings, weekends and holidays. What's on offer
We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs. Employee benefits include:
Competitive medical, dental and vision insurance with fully company paid options.10% monthly bonus potential401k savings with company match without a vesting periodGenerous product discount allowance and bi-annual complimentary product allocationStarting 12 days of vacation with annual tenure increasesUp to 7 days of paid holidays3 days paid Volunteer leave3 days paid Personal leaveSuite of options to aid development, including complimentary access to LinkedIn Learning, in-house Product and Core skills training and study support opportunitiesAccess to employee assistance programmes, complimentary subscription to Headspace mindfulness app, summer wellness leave options, and subscription to mental wellness programming through Modern Health with 6 coaching and 8 therapy sessions per year for yourself and up to three family members.Up to 6 months paid parental leave for primary caregivers for those eligible
Aesop is committed to attracting, developing, and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.
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