Job Description - Vice President, AMC Ambulatory Operations (3300412)
Description As a not-for-profit organization, Mass General Brigham (MGB) is committed to supporting patient care, research, teaching, and service to the community by leading innovation across our system. Founded by Brigham and Women's Hospital and Massachusetts General Hospital, MGB supports a complete continuum of care including two academic medical centers, community and specialty hospitals, a managed care organization, a physician network, community health centers, home care and other health-related entities.
Under the leadership of the BWH and MGH Chief Operating Officers (COOs), the Vice President of AMC Ambulatory Operations (VP) serves as the senior executive for ambulatory operations across BWH and MGH (the "AMCs"). The VP serves as the primary executive and the hospital executive partner to the AMC Senior Vice Presidents of Department Operations and AMC Department Chairs in their leadership of, and pursuit of excellence in, clinical ambulatory services within their respective departments. Specifically, the VP oversees:
Ambulatory Site ManagementAMC Ambulatory Management InfrastructureAmbulatory Performance ManagementAmbulatory StandardsThe VP works in close partnership with the MGB VP of Ambulatory Care Transformation, SVPs of Departmental Operations, the department administrators, and the BWH and MGH SVPs of Hospital Operations and the facilities, perioperative, and procedural leaders. In addition, the VP works in close partnership with leadership in the Office of the Chief Medical Officer and the Office of the Chief Nursing Officer.
The VP is responsible—directly, or in partnership with senior leader colleagues and/or clinical leaders—for a number of ongoing, broad organizational requirements, including:
Ensuring that competent, efficient, and coordinated patient care is uniformly provided to patients in ambulatory, inpatient and community settings;Ensuring that all educational programs meet institutional and outside regulatory requirements;Ensuring that all research initiatives are appropriately supported;Directing and developing the organization of services and programs within the scope of responsibility of the VP;Managing all operating and capital budgets for the AMCs within the purview of the VP;Leading the management team within the VP's enterprises toward attainment of identified short- and long-term goals and objectives;Advancing the institution's commitment to diversity, equity, and inclusion;Executing strategies and plans designed to achieve the institution's strategic objectives;Collaborating with other institutional leaders to meet MGB strategic goals and objectives;Partnering with departmental leaders to optimize ambulatory revenue cycle.Reporting to the COOs, the VP is ultimately accountable for the overall administrative and strategic leadership, operating results, and financial performance of the applicable areas, and serves as an institutional leader across the AMCs.
MINIMUM JOB QUALIFICATIONS:7+ years of experience as a leader within an academic medical center.Demonstrated track record of successfully leading teams.Experience working in a highly matrixed organization / environment strongly preferred.Master's degree required.KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:Leadership: Truly outstanding interpersonal skills and a high degree of social facility in obtaining cooperation and support from a broad range of people are required.Results orientation: Results-driven approach with experience/ability to achieve results in a metrics based analytical environment.Organizational Skills: Outstanding organizational skills are necessary to manage many competing timetables and responsibilities and deadline pressures.Collaboration: Able to work effectively within a matrixed based organizational structure.Business acumen: Budget management, data and analytics market knowledge.Brigham and Women's Hospital is an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law.
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