** ALAMEDA CA - Shift Supervisor**
**Job Category****:** Thrift Stores - all positions **Requisition Number****:** PLEAS005635 Showing 1 location **Job Details**
**Description**
****THE SALVATION ARMY HAS AN OPPORTUNITY AVAILABLE FOR A****
****SHIFT SUPERVISOR/KEY CARRIER, RETAIL****
****Our Alameda Store, Opportunity is** **Full Time with Benefits****
QUALIFICATIONS:
High School Diploma or equivalent.
Must have a minimum of one-year previous retail experience and Supervisory experience preferred.
Must be able to operate POS/Cash Register and have ability to schedule and supervise store employees.
Must hold a valid Drivers license, be able to show proof of insurance and have access to a motor vehicle.
Must pass background check, which will include Criminal History and Sex Offender Registry.
Ability to communicate effectively with management, store employees, customers and donors.
PHYSICAL REQUIREMENTS:
Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
Ability to grasp, push, pull objects such as files, file cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks and carts, hand trucks and miscellaneous carts.
Ability to operate a telephone
Ability to lift up to 50 lbs.
Ability to perform various repetitive motion tasks
ESSENTIAL DUTIES AND RESPONSIBILITIES:
1. Takes an active role and partners with the Store Manager in the day-to-day operation of the store.
2. Assumes responsibility for all day to day store operations in the absence of the Store Manager and Assistant Manager.
3. Provides coaching, training and development to the Store Employees.
4. Ensures Customer/Donor needs are met by maintaining good Customer/Donor/Community relations; complaints are resolved; and service is quick and efficient.
5. In absence of Store Manager and Assistant Manager, communicate any personnel issues with District Sales Manager.
6. In absence of Store Manager and Assistant Manager, coordinate daily morning and shift change team meetings.
7. Supervise employees in performance of duties to ensure compliance with published directives and guidelines.
8. Provide training for new personnel on store policies and procedures and the level of Customer Service expected by The Salvation Army.
9. Completes all tasks as assigned by the Assistant Manager, Store Manager; District Sales Manager; Command Retail Directors and Command Administration
10. Responsible for processing of paperwork per Review Standards, especially as it relates to Time and Attendance compliance.
**Qualifications**
**Skills**
**Behaviors**
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**Motivations**
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**Education**
**Experience**
**Required**
**1 year:** Must be able operate POS/Cash Register and have ability to schedule and supervise store employees.
**1 year:** Supervisory Experience
**2 years:** Retail/Stores Experience
**Preferred**
**1 year:** Experience with BRP (Back Room Processing)
**Licenses & Certifications**
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)
