Seeking a candidate to provide employment counseling, job skills training, and link newly arrived refugees to employment opportunities with our Employment Program. Require fluency in Congolese language/s to best serve the affected community.
Full-time position with fluency required in Congolese language/s, 40 hours/week, non-exempt/hourly position, competitive hourly rate, medical/dental/vision insurance benefit eligibility, flexible spending account (FSA) program, 403b tax-deferred retirement savings option, paid time off, paid holidays, direct deposit, training opportunities, availability during office hours Monday through Friday 8:30am - 4:30pm with occasional availability before and/or after office hours
Please note that this position is scheduled to be funded through 6/30/2025 with a possible extension based on continued community need and the availability of funding.
Provide employment program orientation for potential program enrollees
Follow up on workforce referrals from Franklin County for mandatory clients and make outreach efforts in the community for voluntary participation in the program
Meet with clients to develop a service plan (employment & self-sufficiency goals) for their time in the program
Refer employment program clients to ESL programs and other supportive services
Do budgeting (pre-employment and post-employment) exercises with clients to help them set self-sufficiency goals
Collect all enrollment documents, have the client sign the contract and forward it to the administrative assistant to complete Web Tool upload
Schedule clients for BEST Tests in collaboration with the Enrollment Coordinator
Assist clients with setting up online classes on Zoom as necessary
Monitor client's attendance in ESOL classes and follow up for documentation in cases of absences
Case note all interactions with clients
Provide client support in job development, resume preparation, job referrals, interview practice, and other appropriate services
Introduce volunteers to clients
Collaborate with bachelor or master level student interns in the provision of program services
Perform periodic home visits/phone calls on a monthly basis to check in on clients' progress
Transport clients or arrange transportation for clients to job sites for interviews, to apply for jobs, or assist with online job applications in the office
Communicate program expectations to clients
Maintain data and detailed documentation on services provided and complete required reports in a timely and professional manner
Obtain verification of client's employment and record appropriately
Perform administrative duties related to clients' enrollment in the program and case closure
Provide language interpretation or coordinate contract interpreters as needed
Ensure provided services respect the rights, privacy, and dignity of the client and adhere to all contractual regulations
Perform other related duties to help meet the goals of the program and agency
Requirements
High School Diploma or GED required
Prefer Bachelor's Degree or other four-year undergraduate degree in a social service, social work, or directly related profession
Strongly prefer a minimum of two years of work experience in the U.S.
Professional demeanor
Possess professional/academic abilities in English across all skill areas including clear pronunciation in speaking and correct grammar and spelling in writing
Fluency in written and spoken languages of Congolese clients
Resourceful, pro-active problem-solving ability
Ability to be self-directed with position responsibilities
Strong organizational skills
Skilled in interpersonal & intercultural communication
Experience working with diverse populations
Experience working with refugees, immigrants, and limited English-speaking communities
Advanced skills with Microsoft Excel, Word, Google Apps including Google Drive, e-mail, and internet
Ability to travel (without notice) around Columbus to transport and/or accompany clients to employment-related appointments
Valid driver's license, reliable vehicle, and current automobile insurance with clean driving record and willingness to drive clients
To be eligible to be added to CRIS' agency vehicle insurance and drive agency vehicles, the candidate must have or be willing to obtain an Ohio Drivers License, have at least 2 years of driving experience in the U.S., and a clean driving record assessed through a review of the Motor Vehicle Report
Participate in a required background check
CRIS IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. Qualified applicants are considered for employment without regard to race, color, religion, gender, national origin, age, mental or physical disabilities, marital status, veteran status, sexual orientation, gender identity or expression, genetic information, or any other characteristic protected by applicable law. All employment decisions shall be consistent with the principles of equal opportunity employment. Accommodations to enable all individuals to participate in the application process may be provided upon advance request.
